Orders are shipped every day Monday to Friday, orders placed before 12 Midday will be sent that day (excluding Saturday and Sunday). PLEASE NOTE that some of our Beach Sand Bead & Pebble Products are made to order and may take up to 5 days to dispatch, please email us at email@example.com if you have any questions.
Click & Collect - if you live locally and wish to collect your order from our workshop, please select this option at checkout. You will receive and email when your order is ready for collection. We are open Monday to Friday 9am to 2pm for collections.
We use Royal Mail 1st Class to ship all orders unless you select Special Delivery at checkout.
FREE SHIPPING UK - all orders over £50 qualify for free standard 1st Class Shipping, if you requires your order to be shipped in a Gift Box this is available for a charge of £2.00. Please select your required option at the shipping section on checkout.
1st Class Royal Mail - No Gift Box - £2.50 - your order will be shipped in a cardboard envelope via Royal Mail 1st Class - please allow 2-3 days for your order to arrive.
1st Class Royal Mail - Gift Box - £4.50 - your order will be shipped in one of our Nalu Gift Boxes (small parcel size) via Royal Mail 1st Class - please allow 2-3 days for your order to arrive.
SPECIAL DELIVERY TRACKED NEXT DAY - £8.50 - your order will be shipped in one of our Nalu Gift Boxes (small parcel size) via Royal Mail Special Delivery - if ordered before 12 midday Monday to Friday you will receive your order by 1pm (next working day) and you will be sent a tracking number upon request.
INTERNATIONAL SHIPPING -
BREXIT CHANGES 01/01/2021
Please note that due to the new changes of European and UK custom laws starting on 01/01/2021 You may be charged duty on goods bought from the UK, you will be liable for these charges.
We ship worldwide and offer both a standard or tracked service. We do recommend that you choose the Tracked & Signed for option so that you order can be tracked safely on its journey to you. We cannot track standard Airmail and cannot be held responsible to any delays or loss in transit with this option.
FREE SHIPPING INTERNATIONAL - all orders over £75 qualify for free standard 1st Class Shipping, if you requires your order to be shipped in a Gift Box this is available for a charge of £4.50. Please select your required option at the shipping section on checkout.
If you have any specific postage requirements please call us on (01271) 817614 and we’ll be more than happy to sort something out for you.