WE ARE SO SORRY BUT WE WILL NOT BE SHIPPING ANY MORE ORDERS UNTIL 3 JANUARY 2023 NOW DUE TO THE BACK LOG OF POST IN THE ROYAL MAIL & COURIER SYSTEMS. WE CANNOT GUARANTEE THAT YOUR ORDER WILL GET DELIVERED TO YOU SAFELY.
If you are desperate please let us know and we will sort something out for you.
THERE WILL BE DELAYS IN YOUR DELIVERY DUE TO HIGH VOLUME OF BACK LOGS WITH ROYAL MAILS NATIONAL STRIKES DAYS. WE CANNOT GUARANTEE YOUR ORDER WILL ARRIVE BEFORE CHRISTMAS, WE ARE SO SORRY BUT THIS IS OUT OF OUR CONTROL.
ROYAL MAIL NATIONAL STRIKE DAYS & DELAYS:
Royal Mail are holding strikes on the following dates and we are unable to ship any orders on the dates, all deliveries will be suspended on these dates too. Please understand that these delays are out of our control and we will do our best to get your orders out to you as soon as possible but please expect delays.
Royal Mail are NOT collecting or delivering orders on these dates!
23, 24 DECEMBER 2022
To guarantee your order is delivered please select NEXT DAY Special Delivery at checkout.
Orders are shipped every day Monday to Friday, most orders placed before 12 Midday will be sent that day (excluding Saturday and Sunday) unless they are Sand Bead products as these are made to order.
PLEASE NOTE that all our Beach Sand Bead & Pebble Products are made to order and may take up to 5 days to dispatch, please email us at firstname.lastname@example.org if you have any questions.
Click & Collect - if you live locally and wish to collect your order from our workshop, please select this option at checkout. You will receive and email when your order is ready for collection. We are open Monday to Friday 9am to 2pm for collections.
FREE SHIPPING UK - all orders over £50 qualify for free standard 1st Class Shipping, your order will be posted in a Large Letter envelope, if you want a Gift Box there is a charge of £2. Please select your required option at the shipping section on checkout.
Signed For 1st - No Gift Box - £3.00 - your order will be shipped in a cardboard envelope via Royal Mail 1st Class Signed For- please allow 2 - 3 days for your order to arrive.
1st Class Royal Mail - Gift Box - £4.50 - your order will be shipped in one of our Nalu Gift Boxes (small parcel size) via Royal Mail 1st Class - please allow 2-3 days for your order to arrive.
SPECIAL DELIVERY TRACKED NEXT DAY - £8.50 - your order will be shipped in one of our Nalu Gift Boxes (small parcel size) via Royal Mail Special Delivery - if ordered before 12 midday Monday to Friday you will receive your order by 1pm (next working day) and you will be sent a tracking number upon request. PS: All Sand Bead Products are made to order so please allow up to 5 days for delivery.
INTERNATIONAL SHIPPING -
ALL International orders are taking up to 4 weeks for delivery!
BREXIT CHANGES 01/01/2021
Please note that due to the new changes of European and UK custom laws starting on 01/01/2021 You may be charged duty on goods bought from the UK, you will be liable for these charges.
We ship worldwide and offer both a standard or tracked service.
PLEASE NOTE We do recommend that you choose the Tracked or Tracked & Signed for option so that you order can be tracked safely on its journey to you. We will not send replacement order for orders shipped with Standard Airmail.
We cannot track standard Airmail and cannot be held responsible to any delays or loss in transit with this option.
Standard Airmail - No Gift Box - £5.50 - your order will be shipped in a cardboard envelope via Royal Mail Standard Airmail - please allow 3-4 weeks for your order to arrive. NO TRACKING is available on this service and replacements cannot be sent if your order does not arrive.
Tracked Airmail - No Gift Box - £10.00 - your order will be shipped in a cardboard envelope via Royal Mail Tracked Airmail - please allow 3-4 weeks for your order to arrive. TRACKING is available with this service.
Tracked & Signed Airmail - No Gift Box - £15.00 - your order will be shipped in a cardboard envelope via Royal Mail Tracked Airmail - please allow 3-4 weeks for your order to arrive. TRACKING is available and a signature will be required with this service.
FREE SHIPPING INTERNATIONAL - all orders over £75 qualify for free standard Airmail Shipping, if you requires your order to be shipped in a Gift Box this is available for a charge of £4.50. Please select your required option at the shipping section on checkout.
If you have any specific postage requirements please call us on (01271) 817614 and we’ll be more than happy to sort something out for you.